Find informative answers to all your questions about Industrial products below.
Are you a manufacturer or trading company?
We are a company integrated with industry and trade. We manufacture part of products while we also distribute some other high quality marine and RV accessories.
What is the warranty?
Genuine Marine warrants that within one year after the purchase date, the product will with normal use and service, be free from faulty parts, manufacture or workmanship.
How long can I receive the goods?
For regular items, we have stocks in warehouse, their delivery time is around 1 week, for others, lead time will depend on different products. The transportation time is decided by different shipping way. Courier shipping should be the fast, then sea shipping- Air shipping is a rare option for most customers.
May I have your catalogue?
Yes, please kindly contact our sales consultant separately, they will send our catalogue to you by email or some other contact way.
Can I customize the product?
Yes, we can customize the products as per customers' drawing including logo, dimension, packing, color etc. But MOQ will be requested depending on different products and requirement from 100 pcs to 1000pcs.
Need any help!
Find answers to frequently asked questions about Genuine Marine, contacts and general customer account information